LuckyDreams Cookie Policy

At Lucky Dreams, we are committed to being transparent about how we use cookies and similar technologies on our website. This Cookie Policy explains what cookies are, how we use them at LuckyDreams, what choices you have regarding their use, and how you can manage your preferences. By continuing to use our website at luckydreams.com, you acknowledge that you have read and understood this policy. If you have any questions about how we handle your data, please also refer to our Privacy Policy or contact us at support@luckydreams.com.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone or tablet — when you visit a website. They are widely used by online operators to make websites function properly, work more efficiently, and to provide information to the website owners. At LuckyDreams Casino, we use cookies to ensure that our platform delivers a seamless and personalised experience every time you visit.

Cookies can be either "session cookies" — which are deleted when you close your browser — or "persistent cookies," which remain on your device for a set period of time or until you delete them manually. We use both types depending on the purpose they serve.

How We Use Cookies at Lucky Dreams

Our LuckyDreams platform relies on cookies for several important functions. We use them to keep you securely logged in, remember your preferences, process your Lucky Dreams casino login sessions correctly, and ensure that our website performs at its best across all devices — whether you're accessing us via desktop, mobile browser, or through the lucky dreams app. Below we outline the main categories of cookies we deploy:

Strictly Necessary Cookies

These cookies are essential for our website to operate. Without them, services such as account access, your luckydreams login session, and secure payment processing would not function correctly. These cookies cannot be disabled as they are fundamental to how our site works. They include cookies that:

• Maintain your active session after you log in to your account
• Ensure that your Lucky Dreams casino login is authenticated securely
• Store temporary data required to process deposits and withdrawals
• Remember your language and currency preferences during a session
• Enable access to the Lucky Jackpots section and other core navigation areas

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our website. This information helps us improve the luckydreams online casino experience for every player. These cookies collect anonymised data about page visits, loading times, error messages and navigation paths. We may use third-party analytics providers to support this function. The data collected includes:

• Pages visited and time spent on each section of luckydreams.com
• Device and browser type used to access our site or the lucky dreams app download
• Referral sources — how you arrived at our website
• Error logs and technical performance indicators

Functional Cookies

Our Lucky Dreams casino uses functional cookies to remember choices you make and provide enhanced, more personalised features. These cookies allow our platform to remember things like your preferred currency (EUR, AUD, CAD, NZD and others), your last visited game lobby section, and settings you have configured in your account. Functional cookies may also support features such as live chat availability, which operates 24/7 through our support team.

Targeting and Marketing Cookies

At LuckyDreams, we and our trusted partners may use targeting cookies to deliver relevant promotions and advertisements to you, both on our site and on external platforms. These cookies track your browsing activity across websites and help us show you content related to our lucky dreams bonus offers, lucky dreams promo code campaigns, lucky dreams free spins codes, and other promotional materials that may be of interest. They also help us measure the effectiveness of our marketing campaigns.

Marketing cookies may record whether you have seen a particular offer — such as our lucky dreams no deposit bonus or welcome package — to avoid showing the same promotion repeatedly. Our advertising partners operate under their own privacy and cookie policies, which we encourage you to review independently.

Social Media and Third-Party Cookies

Our Lucky Dreams casino online platform may include embedded content or social sharing buttons from third-party providers. These services may set their own cookies on your device when you interact with such content. We do not control these third-party cookies and are not responsible for how those parties use the data collected. Please review the cookie and privacy policies of the respective third-party services for more information.

Cookies and Your Account at LuckyDreams Casino

When you use the lucky dreams casino login page, our session cookies are activated to maintain a secure and uninterrupted experience throughout your visit. These essential cookies are linked to your account activity and support proper functioning of our cashier, bonus activation (including any lucky dreams bonus code or lucky dreams promo code you apply), and access to our game lobby featuring over 14,000 titles.

We also use cookies to ensure compliance with our responsible gaming commitments — for example, to remember deposit limits or self-exclusion preferences that you have set in your account settings. At LuckyDreams Casino, your safety and wellbeing are priorities, and our cookie infrastructure supports the tools we provide to help you manage your play responsibly.

Managing Your Cookie Preferences

We give you control over how cookies are used when you visit luckydreams.com. You may manage your preferences in the following ways:

Cookie Consent Tool

When you first visit our site, we present a cookie consent banner that allows you to accept or customise non-essential cookies. You can return to this tool at any time via the cookie settings link in our website footer. Please note that disabling certain categories of cookies may affect the functionality of our website and your overall experience on the LuckyDreams casino platform.

Browser Settings

Most browsers allow you to control cookies through their settings. You can typically instruct your browser to refuse all cookies, accept only certain types, or alert you when a cookie is being set. The following links provide guidance for major browsers:

• Google Chrome – Settings → Privacy and Security → Cookies and other site data
• Mozilla Firefox – Options → Privacy & Security → Cookies and Site Data
• Safari – Preferences → Privacy → Manage Website Data
• Microsoft Edge – Settings → Cookies and Site Permissions

Please be aware that restricting cookies may prevent some parts of our site — including account login, payments, and access to lucky dreams no deposit bonus codes or lucky dreams free spins code promotions — from working as intended.

Opting Out of Analytics and Marketing

If you wish to opt out of analytics tracking or interest-based advertising, you may do so through your browser settings or via industry opt-out tools such as the Network Advertising Initiative or the Digital Advertising Alliance. Our LuckyDreams platform will honour browser-level do-not-track signals where technically possible.

Cookie Retention Periods

Different cookies remain on your device for different lengths of time. At Lucky Dreams, we apply the following general retention principles:

• Session cookies — deleted automatically when you close your browser
• Authentication cookies — active for the duration of your logged-in session
• Preference cookies — stored for up to 12 months or until cleared manually
• Analytics cookies — typically retained for 12 to 24 months
• Marketing cookies — retained for up to 12 months depending on the provider

Changes to This Cookie Policy

We reserve the right to update this Cookie Policy at any time to reflect changes in technology, legislation, or our operational practices. When we make material changes, we will notify you by updating the policy on this page. We encourage you to review this page periodically. Your continued use of luckydreams.com after any changes constitutes your acceptance of the updated Cookie Policy.

Contact Us

If you have any questions or concerns about how we use cookies on our LuckyDreams casino platform, or if you wish to exercise any rights related to your personal data, please do not hesitate to reach out to us. Our support team is available 24/7 via live chat on our website, or you can email us at support@luckydreams.com. We are here to help and committed to addressing your queries promptly and transparently.